Testimonials

Coming to Longlands has put a real spring in mum’s step and my wife Janet and I are overwhelmed by how good the home is.

The staff are brilliant, and nothing is too much trouble for them. They know I love mini-Battenberg cakes and Kit-Kats and they buy me them when they pop out to the shop.

It really is like a load has been taken off our shoulders to know dad is safe and if he does fall or anything happens there will be someone there to help him.

It’s great that I can bring his dog Molly in to see him. Deep down I know he likes life at Longlands. They take photos of the various activities and I can tell from the smile on his face. That says it all.

They take an interest in the residents and get to know them as individuals, treat them as if they are people not just a number.

We have had to rely on staff heavily over this past year and they have been absolutely marvellous. Whenever I ring they are so helpful and keep me updated.

I knew immediately that it was the place for her. There may be other homes with plusher fixtures and fittings but what matters most is the level of care and at Longlands this is extremely high. The staff are brilliant and look after mum so well and nothing is too much trouble for them.

She is a new woman since going there and treats it like a hotel, which is fabulous as that’s what we wanted for her. This is all down to the amazing staff and the fantastic care they provide; we couldn’t be happier with Longlands

I am very comfortable at Longlands. Everyone is so friendly, and it has a real homely feel to it.

I know Barry is in the right place. He is safe and happy and receiving the very best care. There’s nowhere better than Roseleigh and the best compliment I can give is that I would be more than happy to book a room there for myself!

The staff have been fantastic throughout Covid-19. I can tell as soon as I walk in that mum is happy. The staff are caring and she has a great rapport with them.

Once we stepped through the door at Queen’s Lodge, we knew immediately that we found the right place for him. We were made to feel at home, and you could see the compassion in the staff and the genuine love of the job.

Mum is definitely in the right place because it would have been even harder had she been at home during this pandemic. She is settled and comfortable and whenever we see her, she is always very smartly dressed and it’s obvious she is being well looked after.

As a nurse, now retired, I had been in Queen’s Lodge in a professional capacity so I knew it was one of the best nursing homes in Blackburn and that’s why I wanted mum to go there. All the staff are very friendly, and many have been there a long time, which is always a positive sign. The home is always immaculately clean, and I can’t speak highly enough of Queen’s Lodge.

“We feel so lucky to have been able to choose a home where there is so much love, care, support, and respect. The staff are wonderful, and we wouldn’t want mum to be anywhere else as Queen’s Lodge is just outstanding.”

The staff at Queen’s Lodge are wonderful. They can’t do enough for you.

I enjoy living at Queen’s Lodge and have made some good friends. I especially like the chats I have with Mavis, where we put the world to rights!

The staff are very good, and I couldn’t be anywhere better, especially with old mate Ken with me as well.

It’s got a good atmosphere, and nothing is too much trouble for the staff who go out of their way to help you and accommodate any requests you have.

Roseleigh is a home from home, we know the names of all the staff and they all know us. It is so re-assuring to know that when I am not there Barbara is being well looked after, she has company and isn’t just being left on her own.

“You are well looked after, get a great choice of food and you only need to ask and they get things for you.

“Roseleigh is the best place I have ever lived in. I enjoy taking part in activities and it’s the first time in my life that I have been truly happy.

Fran settled in at Roseleigh really well. The staff at Roseleigh are all lovely so I know she is safe and in the best of hands.

If you get the chance to come to Roseleigh I can definitely recommend it. The staff are lovely and treat you so well, the food is good and there are lots of activities. I am very happy here

“I rang the home every week during lock-down and the staff would tell me that mum has taken part in a wine and cheese evening, race night and singing, and they showed me the pictures of her enjoying herself. I was absolutely gob-smacked because before going in the home, my mum would never have done these things, so that showed me she is really happy at Roseleigh.”

She is cared for as an individual and all her preferences are taken into account whether it’s what she does or doesn’t like to eat, or what she likes to do. The staff are brilliant, and I know she is being well looked after physically and mentally. She is in a safe, nurturing environment and all her needs are catered for.